At BharatBIM, we are committed to delivering exceptional courses, services, and learning experiences to our students and clients. To maintain fairness, transparency, and operational efficiency, we adhere to a strict no-refund policy. This policy applies to all our courses, services, and offerings. Please review the following terms carefully before enrolling in our programs or using our services.
1. No Refund Policy
1.1 Strictly Non-Refundable
- All fees paid to BharatBIM for courses, workshops, webinars, or any other services are strictly non-refundable under any circumstances.
- This includes payments made for enrollment, course materials, or access to recorded or live sessions.
1.2 Comprehensive Course Information
- We ensure that detailed information about all courses and services, including their curriculum, duration, schedule, and features, is provided on our website or through our counselors before enrollment.
- By proceeding with payment, students acknowledge that they have reviewed all relevant details and agreed to our terms.
2. EMI Payment Policy
2.1 Timely Payments
- For participants opting for EMI (Equated Monthly Installment) payments, all installments must be paid on or before the due dates specified during enrollment.
2.2 Consequences of Default
- Restricted Access: Temporary suspension of access to course materials, live sessions, or other resources.
- Admission Cancellation: BharatBIM reserves the right to cancel your admission entirely if installments remain unpaid after reminders.
2.3 No Refunds for EMI Default
- In cases where access is restricted or admission is canceled due to non-payment of EMI installments, no refunds will be provided, regardless of the amount already paid.
3. Alternative Resolutions
3.1 Session Rescheduling
- If you are unable to attend a live session due to unforeseen circumstances, you may request access to recorded sessions (if available). However, this does not qualify for any refund or compensation.
3.2 Course Substitution
- In certain cases, we may offer the option to transfer your enrollment to an upcoming batch or a similar course. Such substitutions are provided at our discretion and do not imply entitlement to refunds.
4. Cancellation by BharatBIM
4.1 Course Rescheduling or Cancellation
- If a course or session is canceled or rescheduled by BharatBIM due to unforeseen circumstances (e.g., technical issues or instructor unavailability), we will notify participants promptly.
- In such cases, we may:
- Transfer the enrollment to a new batch of the same course.
- Provide access to alternative sessions or recorded content.
4.2 No Refund Guarantee
- Even in the event of cancellation or rescheduling, no refunds will be provided. Participants are encouraged to utilize alternative options offered by BharatBIM.
5. Payment Acknowledgment
5.1 Payment Confirmation
- Once a payment is made and a receipt is issued, it is considered final. Participants are responsible for ensuring the accuracy of the payment amount and details before completing the transaction.
5.2 Duplicate Payments
- In the rare event of a duplicate payment, the additional amount may be credited to your account as a future course fee or adjusted in another service. No monetary refund will be issued.
6. Participant Responsibilities
6.1 Course Commitment
- Participants are expected to evaluate their availability, interest, and technical readiness before enrolling in any course or program.
- BharatBIM is not liable for non-participation due to personal, technical, or other issues on the participant's side.
6.2 Agreement to Terms
- By enrolling in a course or service, participants acknowledge that they have read, understood, and agreed to this Refund Policy and the Terms of Service of BharatBIM.
7. No Exceptions Policy
7.1 Personal Reasons
- Refunds will not be granted for personal reasons, such as lack of time, change of mind, or dissatisfaction with course content after enrollment.
7.2 Technical Issues
- Participants are responsible for ensuring stable internet connectivity and compatible devices to access online sessions. BharatBIM is not liable for interruptions caused by participant-side technical issues.
7.3 Force Majeure
- Refunds will not be issued due to events outside our control, such as natural disasters, pandemics, or other force majeure situations.
8. Dispute Resolution
8.1 Grievance Addressal
- If you have concerns about the course or service, you may contact our support team.
- Our team will review your concern and provide a resolution, which may include additional support, clarification, or course adjustments where feasible.
8.2 Final Decision
- All decisions regarding refunds, course substitutions, or other requests are made at the sole discretion of BharatBIM and are considered final and binding.
9. Changes to the Refund Policy
- BharatBIM reserves the right to modify or update this Refund Policy at any time without prior notice.
- Participants are encouraged to review this policy periodically to stay informed of any updates.
10. Contact Information
For any questions or clarifications regarding this Refund Policy, you may contact us at:
BharatBIM
Email: info@bharatbim.com