At BharatBIM, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, protect, and disclose your personal data when you visit our website, bharatbim.com, and interact with our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect two main types of information:

1.1 Personal Information

Personal information refers to data that can be used to identify you, either directly or indirectly. This includes:

• Contact Details: Full name, email address, phone number, physical address, and communication preferences.
• Demographic Data: Occupation and other demographic details that you provide when filling out forms or during interactions.

1.2 Non-Personal Information

Non-personal data refers to information that does not directly identify you. This includes:

• Usage Data: Details of how you use our website, pages visited, time spent on the website, and navigation patterns.
• Cookies: Information stored by your browser as cookies to provide personalized content and improve your experience on the website. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for various purposes, including:

2.1 Providing and Improving Our Services

• To personalize your experience by offering content, recommendations, and advertisements tailored to your interests.
• To improve the functionality, features, and performance of our website and services, ensuring a better experience for all users.

2.2 Communication and Customer Support

• To respond to your inquiries, provide customer support, and address any concerns you may have regarding our services.
• To send you confirmations, reminders, updates, and other necessary communications related to your courses or account.
• To send periodic emails regarding new services, features, promotions, or changes to our policies (you may opt-out at any time).

2.3 Marketing and Promotions

• To provide you with personalized offers, promotions, or marketing materials that may be of interest to you, based on the information we have about your preferences and activity.
• To improve the effectiveness of our marketing campaigns by analyzing customer interactions and engagement patterns.

2.4 Legal and Security Purposes

• To comply with legal obligations, regulations, and law enforcement requests.
• To protect the rights, safety, and security of BharatBIM, its employees, users, and the public, including preventing fraud, misuse, or security breaches.

3. Data Sharing and Disclosure

We respect your privacy and will never sell, rent, or trade your personal information. However, we may share your data in the following scenarios:

3.1 Service Providers

We may share your information with trusted third-party vendors or service providers who perform essential functions such as:

• Website hosting
• Payment processing
• Marketing and analytics
• Customer support
• Email and communication services

These service providers are contractually obligated to protect your personal data and are not authorized to use it for any other purpose.

3.2 Legal Compliance and Protection

• Compliance with legal processes, such as court orders or subpoenas.
• Responding to requests from law enforcement or governmental authorities.
• Protecting our legal rights, property, and interests or those of our users and partners.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction. The new entity will be bound by this Privacy Policy.

4. Cookies and Tracking Technologies

Cookies are small text files placed on your device to enhance your browsing experience. We use both session and persistent cookies to:

• Store preferences and user settings for a customized experience.
• Analyze website traffic and monitor the performance of our site.
• Enable certain features, such as remembering login information or tracking the effectiveness of marketing campaigns.

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

5. Security of Your Information

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:

• Data encryption for sensitive information such as payment details.
• Secure servers and firewalls to prevent unauthorized access.
• Regular security audits and monitoring to identify potential vulnerabilities.

However, no method of data transmission over the internet or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

We value your control over your personal data and provide you with the following rights:

6.1 Access and Correction

You have the right to access, review, and update your personal information. You may request to correct any inaccuracies or omissions.

6.2 Data Deletion

You can request the deletion of your personal data at any time, subject to certain exceptions (e.g., if the data is required to comply with legal obligations).

6.3 Opt-Out of Marketing Communications

If you no longer wish to receive marketing communications, you can opt-out by following the unsubscribe link in our emails or by contacting us directly.

6.4 Withdrawal of Consent

Where you have provided consent for the processing of your personal data, you may withdraw it at any time, subject to legal and contractual obligations.

7. Retention of Your Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take immediate steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites before providing them with your personal information.

10. International Data Transfers

Your personal data may be transferred to and stored on servers located outside your country of residence. By using our website and services, you consent to the transfer of your data to countries that may have different data protection laws.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date stated at the top of the page. We encourage you to review this Privacy Policy periodically for any updates or changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at:

BharatBIM

Email: info@bharatbim.com